SmartPedal detected a fault and engaged its internal pass-through. When the pass-through is engaged, SmartPedal forwards the original pedal signal directly to the motor without any correction.
If this is a first-time installation, double check the connections and terminals as described in the “no acceleration” troubleshooting section.
If you are not installing for the first time and the unit was previously known to be in good working order, then the unit is likely defective. If so, we apologize for the inconvenience. If you'll submit a support ticket, we will get an exchange to you quickly.